Claim Information
IMPORTANT CLAIM INFORMATION
How do I report a Claim
How do I report my Claim to the Insurance Company?
As your independent insurance agent, we understand that it is most important to be there when it matters most. Here at Robert K. Jones Insurance Agency we are committed to providing a fast, friendly and hassle free response to your claim.
Cincinnati Insurance Customers:
Progressive Insurance Customers:
- Report your claim to Progressive 1-800-925-2886
- To report your claim online go to http://www.progressiveagent.com
- Report your claim to Travelers at 1-800-CLAIM33 (1-800-252-4633)
- To report a Boat Claim, please call: 1-800-772-4482.
- For additional information on Travelers Claim Services, please visit www.travelers.com.
- Check My Claim Info
- Report your claim to Ohio Casualty 866-255-5530
- For additional information on Ohio Casualty Claim Services, please visit www.ohiocasualty-ins.com.
- Report your claim to Safeco 800-332-3226
- For additional information on Safeco claims service visit www.safeco.com
Auto Accident
Important Information Regarding Auto Claims
WHAT TO DO AT THE SCENE OF AN AUTO ACCIDENT?
- REMAIN at the scene and Do Not admit fault.
- CALL the police to report the accident even if a minor accident has occurred.
- EXCHANGE information with other drivers.
Secure the following information:
-Name, address, driver’s license number and phone numbers of other drivers and witnesses
-Year, make, model and license plate number of all vehicles involved
-Name of insurance company or agent for other drivers
- CONTACT your Insurance Company (see above information).
- DON’T discuss the details of the accident with anyone expect the police and your insurance company or accept claim settlements at the scene of the accident.
- GET Information about your claim.
Homeowners Loss
Important Information Regarding Homeowners Claims
WHAT TO DO AFTER A LOSS TO YOUR HOME?
- IF an emergency call 911.
- PROTECT property from further damage by creating temporary repairs as soon as possible. For example, if windows are broken, have them boarded up. Please do not make any permanent repairs until the insurance company reviews the damage
- KEEP an accurate record of temporary repair expenses (receipts and bills) so you can add them to your claim.
- PROMPTLY contact and report the loss to your insurance company (see above).
- DETERMINE the damage by making a written list of what was damaged.
- TO complete assessment of your loss, your claim representative will inspect all damaged property.