What to look for in an Insurance Agent/Agency. Knowledge, Experience, HONESTY, ACCESSABLE, Professional, Service. Robert K. Jones ticks everyone of those and more. In today's world you can shop online, get a great rate and then fall through the cracks faster than a click of a button. Robert K. Jones, has a dedicated stable staff who take the time to know YOU, your FAMILY and understands it's needs. I have lived in Ohio a decade, and I have been with them since 2010. I know first hand that we are not a customer number, but a Valued Clients. There is a difference. I highly recommend them without reservation.